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Customer Service Assistant Health Care

650

7 days ago

8702 9066
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Job info ID.: 28042297
  • Job Category Telemarketing / Customer Services
  • Job Title Customer Service Assistant Health Care
  • Job Location Carretera Sur km 8
  • Salary Range 650
  • Tipo de duración Full Time
  • Start Inmediata
  • Required languages Ingles Avanzado
  • Experience Level 0-1 years Experience, 2-3 Years Experience
  • Qualifications

    1. **Interpersonal Communication**: Strong communication skills are essential when interacting with patients, healthcare providers, and colleagues. Being able to convey information clearly and compassionately is key.

    2. **Empathy and Compassion**: Showing empathy towards patients and understanding their needs and concerns is crucial in providing quality care and service.

    3. **Medical Knowledge**: A basic understanding of medical terminology, procedures, and common health conditions can enhance your ability to assist patients effectively.

    4. **Customer Service Skills**: Skills such as active listening, problem-solving, and conflict resolution will help in managing patient inquiries and providing a positive experience.

    5. **Organization and Attention to Detail**: The ability to multitask, stay organized, and pay attention to detail is important when handling administrative tasks, scheduling appointments, and managing patient records.

    6. **Adaptability**: In a healthcare setting, situations can change quickly. Being flexible and adaptable to different circumstances is essential.

    7. **Computer Proficiency**: Proficiency in using healthcare software systems, scheduling programs, and maintaining electronic health records can be beneficial.

    8. **Teamwork**: Collaborating with healthcare professionals, colleagues, and patients' families is common in healthcare settings. Being a team player is essential.

    9. **Professionalism**: Maintaining a professional demeanor, respecting patient confidentiality, and adhering to ethical standards are crucial in healthcare roles.

    10. **Education and Training**: Depending on the specific job requirements, you may need relevant education or training, such as a background in healthcare administration, medical assisting, or related fields.

  • Skills and Responsibilities

    6. **Adaptability**: In a healthcare setting, situations can change quickly. Being flexible and adaptable to different circumstances is essential.

    7. **Computer Proficiency**: Proficiency in using healthcare software systems, scheduling programs, and maintaining electronic health records can be beneficial.

    8. **Teamwork**: Collaborating with healthcare professionals, colleagues, and patients' families is common in healthcare settings. Being a team player is essential.

    9. **Professionalism**: Maintaining a professional demeanor, respecting patient confidentiality, and adhering to ethical standards are crucial in healthcare roles.

    10. **Education and Training**: Depending on the specific job requirements, you may need relevant education or training, such as a background in healthcare administration, medical assisting, or related fields.

  • Short Job Description:

    Involve interacting with patients or clients in a medical setting, such as a hospital, clinic, or medical office. Responsibilities may include scheduling appointments, greeting and assisting patients, answering phone calls, handling insurance information, and addressing any inquiries or concerns patients may have.

    Additionally, individuals in this role may need to have knowledge of medical terminology, be able to communicate effectively with patients and medical staff, and provide excellent customer service to ensure a positive experience for patients during their visit.

Requirements
  • Qualifications

    1. **Interpersonal Communication**: Strong communication skills are essential when interacting with patients, healthcare providers, and colleagues. Being able to convey information clearly and compassionately is key.

    2. **Empathy and Compassion**: Showing empathy towards patients and understanding their needs and concerns is crucial in providing quality care and service.

    3. **Medical Knowledge**: A basic understanding of medical terminology, procedures, and common health conditions can enhance your ability to assist patients effectively.

    4. **Customer Service Skills**: Skills such as active listening, problem-solving, and conflict resolution will help in managing patient inquiries and providing a positive experience.

    5. **Organization and Attention to Detail**: The ability to multitask, stay organized, and pay attention to detail is important when handling administrative tasks, scheduling appointments, and managing patient records.

    6. **Adaptability**: In a healthcare setting, situations can change quickly. Being flexible and adaptable to different circumstances is essential.

    7. **Computer Proficiency**: Proficiency in using healthcare software systems, scheduling programs, and maintaining electronic health records can be beneficial.

    8. **Teamwork**: Collaborating with healthcare professionals, colleagues, and patients' families is common in healthcare settings. Being a team player is essential.

    9. **Professionalism**: Maintaining a professional demeanor, respecting patient confidentiality, and adhering to ethical standards are crucial in healthcare roles.

    10. **Education and Training**: Depending on the specific job requirements, you may need relevant education or training, such as a background in healthcare administration, medical assisting, or related fields.

Job description
  • Skills and Responsibilities

    6. **Adaptability**: In a healthcare setting, situations can change quickly. Being flexible and adaptable to different circumstances is essential.

    7. **Computer Proficiency**: Proficiency in using healthcare software systems, scheduling programs, and maintaining electronic health records can be beneficial.

    8. **Teamwork**: Collaborating with healthcare professionals, colleagues, and patients' families is common in healthcare settings. Being a team player is essential.

    9. **Professionalism**: Maintaining a professional demeanor, respecting patient confidentiality, and adhering to ethical standards are crucial in healthcare roles.

    10. **Education and Training**: Depending on the specific job requirements, you may need relevant education or training, such as a background in healthcare administration, medical assisting, or related fields.

Responsibilities
  • Short Job Description

    Involve interacting with patients or clients in a medical setting, such as a hospital, clinic, or medical office. Responsibilities may include scheduling appointments, greeting and assisting patients, answering phone calls, handling insurance information, and addressing any inquiries or concerns patients may have.

    Additionally, individuals in this role may need to have knowledge of medical terminology, be able to communicate effectively with patients and medical staff, and provide excellent customer service to ensure a positive experience for patients during their visit.

Benefits
  • Benefits

    650 salario
    Horario comodo
    Bono de mejora en u tiempo determinado

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8702 9066
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